Refund policy
Return Period
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We accept returns within 30 days of delivery.
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To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.
Return Process
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Contact us at support@nakucholy.com with your order number and reason for return.
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If your return request is accepted, we will send you detailed instructions, including how to return the item and the return shipping address.
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Customers are responsible for return shipping costs, unless the product is defective or damaged.
Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
Exchanges
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We only replace items if they are defective or damaged. If you need an exchange, please contact us at support@nakucholy.com.